Shipping policy

Shipping Policy

Order Processing Time

• Orders are processed and dispatched within 24–48 business hours from the time the order is placed.
  
  

• Orders placed on weekends or holidays are processed on the next business day.
  
  

Shipping Methods

• Most orders are shipped using standard ground delivery, depending on destination and product availability.
  
  

• Shipping carriers and service levels are selected at checkout unless otherwise specified.
  
  

• We reserve the right to choose the most efficient carrier to ensure timely delivery.
  
  

Expedited Shipping

• Expedited shipping options are available at checkout for an additional cost.
  
  

• Expedited shipping applies to transit time only and does not guarantee same-day or next-day order processing.
  
  

• Orders must still complete standard processing before shipment.
  
  

Estimated Delivery Times

• Delivery times are estimates only and may vary based on:
  
  

• Carrier delays
  
  

• Weather conditions
  
  

• Peak shipping periods
  
  

• Destination location
  
  

• We are not responsible for delays caused by the shipping carrier once the order has been dispatched.
  
  

Shipping Confirmation & Tracking

• Once your order ships, you will receive a shipping confirmation email with tracking information.
  
  

• Tracking updates are provided by the carrier and may take up to 24 hours to appear.
  
  

Incorrect or Incomplete Address

• Customers are responsible for providing accurate and complete shipping information.
  
  

• Orders returned due to an incorrect or incomplete address may require additional shipping fees to be resent.
  
  

• We are not responsible for lost shipments due to address errors provided at checkout.
  
  

Lost, Stolen, or Delayed Packages

• Once marked as delivered by the carrier, responsibility for the shipment transfers to the customer.
  
  

• If a package is delayed or lost in transit, we will assist in filing a carrier claim when applicable.
  
  

• We are not responsible for packages marked as delivered but lost or stolen after delivery.
  
  

Signature Confirmation

• Signature confirmation may be required for high-value orders or at our discretion.
  
  

• If delivery is attempted and unsuccessful due to no signature availability, the carrier’s re-delivery policy will apply.
  
  

Shipping Restrictions

• We currently ship to all locations specified with Shopify regulations .
  
  

• Certain products may have shipping restrictions based on carrier regulations or destination laws.